FAQ
Will these presets work on my device?
Each product page clearly specifies the compatible devices. Please verify compatibility before purchasing.
Are your presets compatible with Headrush Prime?
Yes. Products marked as compatible with Headrush Prime are fully tested before release.
Do your presets work on Headrush Core?
Yes. Compatible products work on Headrush Core. Please refer to the product description for supported devices.
Are your presets compatible with Headrush Flex?
Yes. If Flex compatibility is listed on the product page, the preset is fully supported.
Do I need third-party IRs?
No.
Unless otherwise specified, all presets are ready to use without requiring additional third-party impulse responses.
Will I receive free updates?
Minor improvements and compatibility updates may be provided free of charge to existing customers whenever possible.
Major future products or collections may be released separately.
How do I receive my files?
Immediately after successful payment, you’ll receive access to your downloadable files through WooCommerce.
Can I use these presets for live performances?
Absolutely.
All presets are designed for real-world use in rehearsals, live performances and studio recording.
Can I modify the presets?
Yes.
You’re free to adjust the presets to better suit your guitar, pickups and personal playing style.
Do you offer refunds?
Due to the nature of digital products, refunds cannot normally be provided once files have been downloaded.
If you experience any technical issues, please contact us and we’ll do our best to help.
How can I contact you?
You can contact us at any time through the Contact page.
We aim to respond as quickly as possible.
Still have a question?
Visit the Contact page and we’ll be happy to help.