Setup Support Included

Your Guitar. Your Monitoring. Your Rig — Properly Set Up.

Every guitar, pickup and monitoring system can respond differently. VF Rig Setup Support helps you get the intended result from your preset by checking the complete signal chain and recommending practical setup adjustments for your own equipment.

Guitar & Pickups FRFR / PA / Monitors Headphones / IEM Outputs & Global EQ
1

Tell Me Your Setup

Send the exact guitar, pickups, modeler, monitoring system, connections and output settings you are using.

2

I Check the Full Chain

I review where the tonal difference is most likely coming from — guitar, monitoring, routing, output level, EQ or additional processing.

3

Get Practical Guidance

You receive targeted setup guidance designed to preserve the character of the preset while adapting it correctly to your system.

What This Support Covers

Basic setup assistance is included at no additional charge for VF presets and rigs. The goal is to help the preset translate correctly through your specific guitar and listening system.

  • Dark, muddy, bright or harsh tone
  • Difficulty cutting through a backing track or mix
  • FRFR, PA, studio monitor and headphone setup
  • Output level, Global EQ and routing checks
  • Pickup and guitar-related tonal differences

Send Your Setup

Please complete the details below as accurately as possible. Providing the exact monitoring model and full connection chain helps reduce unnecessary back-and-forth and makes the diagnosis much faster.

Optional for free presets. Enter your order number if you have one.
Example: Comfortably Numb FREE or Essential Live Rig – Modern Rock.
Example: PRS Silver Sky – 635JM single coils, bridge pickup.
Please enter the exact model when possible.
Example: Guitar → HeadRush Prime → XLR → mixer → headphones.
Example: XLR, Line level, Global EQ Off.
Tell me what you hear, what you expected, what you already tried, whether the preset is unchanged, and any additional EQ / IR / cab / mixer processing.
Support scope: VF Rig Setup Support covers setup and tone-translation assistance for VF presets. Extensive custom preset redesign, full custom rig creation or unrelated equipment troubleshooting may require a separate custom service. Submitted information is used only to handle your support request in accordance with the Privacy Policy.